DO YOU OFFER LATEX FREE BALLOON DISPLAYS?

Yes, we offer balloon displays using various foil and bobo balloons for those who have latex allergies.  

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HOW FAR IN ADVANCE SHOULD I BOOK YOU FOR MY EVENT?​​

We recommend booking as soon as possible. Any events booked within 12 business days will incur a $175 rush fee. 

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DO YOUR REQUIRE A DEPOSIT?​​

Yes, we do. All bookings require a 50% NON-REFUNDABLE retainer of the total cost. Retainer is due upon booking to secure your date! The remaining balance must be paid 4 business days prior to your event. 

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HOW DO I ORDER FROM CUTE & CLASSY BALLOONS?​​

Step 1: Complete our inquiry form which can be found here. 

Step 2: You will receive a email from us within 48 hours to schedule a free 20 minute phone consolation. 

Step 3: A balloon quote will be emailed to the email provided for your approval.

Step 4: Once the balloon quote has been approved, you will receive a invoice including the necessary deposit and balloon service contract.

Step 5: Complete the final payment and leave the rest to us!

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DO YOU DELIVER?​​

Yes, local delivery is $25 within a 20 mile radius of our area. Outside our area will incur a delivery fee per mile. ​

We offer delivery services throughout the Northern suburbs to Chicago and Milwaukee. We also travel outside of Illinois for larger balloon installations.

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CAN I MAKE CHANGES TO MY BALLOON DESIGN?​​

Yes, you can. Changes made after event is booked may result in additional charges. 48 hour notice is REQUIRED prior to the event date and is subject to a minimum 20% change fee. Fee will vary depending on availability of item(s) and/or the extent of the design change. 

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CAN I KEEP THE BALLOON DISPLAY AT THE END OF MY EVENT?

Absolutely! Once your event has ended, the balloons are yours to keep. Transportation bags will be provided.​​​

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DOES CUTE & CLASSY BALLOONS COME BACK TO STRIKE DOWN THE BALLOONS AT THE END OF THE EVENT? ​​

No. Once your event has ended, it your responsibility to dispose of all balloons. Strike bags will be provided. If you're interested in a strike down, it can be arranged for an additional fee.

 

HOW LONG WILL THE BALLOON DISPLAY LAST?​

Cute & Classy Balloons cannot guarantee the lifespan of the balloons after they have been set up or delivered. Cute & Classy Balloons only uses the highest quality balloons. Balloons may deflate due to change in temperature, handling or other unforeseen factors. 

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WHAT'S YOUR CANCELLATION POLICY?​​

All retainers are non-refundable. In the event your special occasion is cancelled, a new date can be re-scheduled within 6 months of original event date.

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