HOW FAR IN ADVANCE SHOULD I BOOK YOU FOR MY EVENT?​

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We recommend booking as soon as possible. Any events booked within 12 business days has a $175 rush fee. 

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WHAT'S YOUR CANCELLATION POLICY?​

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All retainers are non-refundable. In the event your special occasion is cancelled, a new date can be re-scheduled within 6 months of original event date. 

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DO YOUR REQUIRE A DEPOSIT?​

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Yes, we do. 

 

All bookings require a 50% NON-REFUNDABLE retainer of the total cost. Retainer is due upon booking to secure your date! The remaining balance must be paid 3 business days prior to your event. 

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HOW DO I ORDER FROM CUTE & CLASSY BALLOONS?​

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Step 1: Complete our inquire form which can be found here. 

Step 2: You will receive a call back from us within 48 hours to discuss your event. 

Step 3: A balloon quote will be emailed to the email provided for approval.

Step 4: Once the balloon quote has been approved, you will receive a invoice including the necessary deposit and balloon contract.

Step 5: Complete the final payment and leave the rest to us!

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DO YOU DELIVER?​

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Yes, we do. ​

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Cute & Classy Balloons offers delivery services throughout the Northern suburbs to Chicago. We are willing to travel outside of Illinois as well for larger balloon installations.

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CAN I MAKE CHANGES TO MY BALLOON DESIGN?​

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Yes, you can. 

 

Changes made after event is booked may result in additional charges. 48 hour notice is REQUIRED prior to the event date and is subject to a minimum 20% change fee. Fee will vary depending on availability of item(s) and/or the extent of the design change. 

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DOES CUTE & CLASSY BALLOONS COME BACK TO STRIKE DOWN THE BALLOONS AT THE END OF THE EVENT? ​

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Once your event has ended, it your responsibility to dispose of all balloons. if you're interested in Cute & Classy Balloons completing a strike down, it can be arranged for an additional fee.

 

HOW LONG WILL THE BALLOON INSTALLATION LAST?

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Cute & Classy Balloons cannot guarantee the lifespan of the balloons after they have been set up or delivered. Cute & Classy Balloons only uses the highes quality balloons. Balloons may deflate due to change in temperature, handling or other unforseen factors. 

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